DJI, the world’s largest drone manufacturer, has announced it will extend the warranty service period for products with an original warranty ending from March 14, 2020 to April 30, 2020. They will have the warranty extended to April 30, 2020, in response to customers’ inability to leave their homes during the COVID-19 outbreak.
“We want to ensure our valued customers can obtain warranty service for their products during this difficult time,” a DJI statement noted, adding “some customers may not be able to quickly and safely send their products in for repair.” The coverage area of the warranty service will remain the same.
Last week, the company announced a partnership with Rosenbauer International AG, a global leader in the manufacture of firefighting vehicles and equipment.
“From today, the two companies will work together to bring the benefits of digital emergency response management to anyone involved in being called to tackle an emergency situation,” a DJI spokesperson said.
A DJI media statement noted about data security: “Data safety is paramount and all information that is delivered to the Rosenbauer operation management system in real-time, and from DJI’s FlightHub, is stored on a server in the highly secure computer center of a well-known European telecommunication firm. The data traffic is secured and encrypted. During deployment, the data is also synced with all mobile end devices so that every operational team has the same information, and it is kept in a closed loop.”
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